Profession: Director of Operations
Company: Fraport Maryland
Amy Miktus is the Director of Operations for Fraport Maryland, where she leads and oversees the daily operations of the concessions program at BWI Marshall. Special focuses include Design/Construction, Health/Safety, Customer Service, and Community Relations/Outreach. Amy joined the Fraport (formerly Airmall) leadership team in 2012.
Prior to joining the Fraport team, Amy’s retail operations career spanned 20+ years in multi-unit leadership with several mall-based specialty retailers including Skechers, Bath and Body Works, and Claire’s, with a focus on P&L, visual merchandising, training, and team development.
Amy holds a degree in English from the University of Maryland Baltimore County and enjoys running, Civil War history, and travel.